Monthly Archives: June 2009

One Hundred Paper Cuts

In a recent post, I introduced the concept of a paper cut as “a bug that will improve user experience if fixed, is small enough for users to become habituated to it, and is trivial to fix.” Canonical’s nascent User Experience and Design team is determined to identify one hundred paper cuts to be fixed [...]

pa·per cut (pā'pər kŭt)

For Ubuntu 9.10, the Ayatana Project together with the Canonical Design Team will focus on fixing some of the “paper cuts” affecting user experience within Ubuntu. Here I offer an example of a paper cut and a preliminary definition of the term.
Let me introduce you to Launchpad bug #302231, the perfect example of a paper [...]

Joining Canonical, Fighting for the User

It’s been a couple months since I left Los Angeles and Idealab to move to London and join Canonical’s new Design and User Experience team, which Mark blogged about in September:
We are hiring designers, user experience champions and interaction design visionaries and challenging them to lead not only Canonical’s distinctive projects but also to participate [...]